Job description
Vantage Logistics is looking for a Logistics Coordinator/Dispatcher to join our team! The position is based in Sunbury, OH, zip code 43074. Be part of an exciting team that is providing customers with innovative and competitive options to satisfy their transportation needs. Vantage Logistics is looking for a responsible and trusted employee for full-time employment to fill the need of the brokerage by providing excellent service and communication allowing for our growth. As a Logistics Coordinator/dispatch, you will provide support to our daytime operations team.
POSITION DETAILS:
– Hours are 8 am to 5 pm Monday through Friday.
– The position requires rotation in our On-Call weekend schedule (approximately 1 weekend every 11-12 weeks)
– Dispatch drivers to shippers and receivers accurately to ensure on-time pickup & delivery of Vantage shipments.
– Coordinate driver requirements of each load as well as assure accuracy and understanding of the requirements of each load.
– Track, document, and monitor shipments from start to finish to ensure customer satisfaction.
– Take driver and client calls.
– Update Account Managers and Sales Associates on issues that arise.
– Schedule/reschedule loads for customers as needed.
– Quickly and proactively resolves problems that may develop while a load is in transit.
– Constantly seeks to improve the Logistics Coordinator process as well as refer quality individuals for the continued growth of Vantage Logistics.
– Other duties as assigned.
– Internet and Reliable transportation is a must.
To qualify as a Dispatcher, you’ll need:
– 1 year of customer service, dispatch, or scheduling experience in the 3PL industry (preferred).
– Excellent phone and customer service skills
– Ability to work independently
– Excellent verbal, interpersonal, judgment, and problem-solving abilities
– Good Communications Skills
Job Type: Full-time
– 401(k)
– Dental Insurance
– Health insurance
– Paid time off
– Vision insurance
Schedule:
10-hour shift
Education:
High school or equivalent (Preferred)
Experience:
Dispatching: 1 year (Preferred) Work Location: One location