About Us
Vantage Logistics is a premier asset based logistics provider with an intense focus on Customer Service. Our mission is to build long-lasting customer and carrier relationships through personal connections and customer service. We value each relationship we have at Vantage, and will always provide honesty and integrity.
Vantage is an organization driven by values and these values not only guide our decision-making processes, but our company wide behaviors within daily operations.
Culture:
Vantage creates success with employees’ by providing a defined career path that aligns with their own personal development and perseverance. Vantage recognizes the hard work our employees create by providing proactive customer service, and the effort to always provide excellence. Vantages priority is to promote within. While all jobs can be challenging, we also recognize the achievements of our employees and celebrate our team by conducting companywide events, lunches, and providing a positive atmosphere. We believe your success is our success and look forward to bringing on more like-minded individuals who want to help us achieve this goal.
Job Overview
Job Type: Full-time
Schedule: M-F 7:30/8 AM- 4:30/5PM
Vantage Logistics is looking for an Account Manager to join our team!
Our company is based in Sunbury, OH, zip code 43074. We have an exciting team that is always providing customers with innovative and competitive options to satisfy their transportation needs. Vantage Logistics is looking for a motivated, self starting, hard-working individual who can thrive in a fast-paced environment. Vantage’s ideal candidate is someone who understands the value of a third-party logistics company with operational sales experience, and looking to pursue the next step in a company that provides an elevated career path. Anyone who has the ability to multi-task and is financially motivated, jump on this opportunity!
What You’ll Do:
- Run reports through the internal TMS (Mcleod)
- Customer account oversight and management
- Manage and maintain current customer accounts
- Understand the prospect to customer lifecycle
- Self-starter in lead generation through creative avenues- Including external websites, social media platforms, and lead generating systems
- Understand how to pursue prospects
- Understand how to provide value to customers and prospects to gain a larger platform for sales
- Conduct sales calls with new prospects to develop relationships and continuously update the CRM to build your own book of business
- Maintain and cultivate relationships with current book of business
- Verify necessary information regarding customers, including sales, customer freight, and required carrier information
- Maintain customer relationships and expand customer base to eventually own accounts
- Negotiate with customers and prospects rates for lanes opportunities
- Communicate with sales and management team any account updates
- Basic understanding of the logistics market to provide competitive pricing to customers
- Communicate and provide solutions to customers for issues that arise with their freight
- Make outbound calls and take inbound calls
- Abide by the company policies and procedures
Requirements:
- 1 year of Proven account acquisition
- 1-2 Years of customer service experience
- High School Diploma or equivalent education
- Strategic thinking and analytical skills
- Microsoft Office experience
- Effective negotiation skills
- Detail oriented
- Self-starter, self-motivated, and experienced in a fast-paced environment
- Financially driven
It’d be Great if You Have: - 1-2 years of account management experience in the supply chain industry
- Preferred proven history of acquiring and retaining business relationships
- Exceptional written and verbal communication
- Preferred CRM, McLeod Software, TMS experience
What We Offer:
Vantage provides it’s employees with competitive benefits
- 401 (K)
- Dental Insurance
- Health Insurance
- Vision Insurance
- PTO
- Company Outings
- Upbeat and causal environment
Mission Statement
Vantage Logistics mission is simple. We focus on building long-lasting relationships with customers and carriers by providing transparency and reliable service. Following these simple guidelines, Vantage Logistics has created solutions for all clients through collaboration and a dedication to handle every load from pickup to delivery. We stay committed to holding up relationships between our clients and the entire staff at Vantage Logistics.