This privacy policy (“Policy”) describes how we collect, protect, use, and share your personal information when you visit our website vantagelgs.com (the “Site”).
Information We Collect
We may collect personal information such as your name, email address, and phone number when you voluntarily submit this information to us through forms or other means on the Site.
We may also automatically collect certain information about your device, such as your IP address, browser type, operating system, and referring URLs.
We use cookies and similar tracking technologies to collect information about your use of the Site, such as the pages you visit, the links you click, and the time you spend on each page.
How We Use Your Information
We use your personal information to communicate with you, to fulfill your requests for products and services, and to improve the Site.
We may also use your information to send you promotional offers or other marketing communications, but you can opt out of receiving these at any time.
We may share your information with our third-party service providers who assist us in operating the Site, such as hosting providers and email service providers.
We may also disclose your information to comply with legal obligations, to protect our rights and property, or to prevent fraud or other illegal activities.
SMS, MMS, and Automated Voice Communications
Vantage Logistics may collect and use mobile telephone numbers and communication consent records to provide recurring automated, load-specific SMS messages, MMS messages, and voice calls. These communications may include dispatch information, pickup readiness, requests for current location or ETA, arrival and departure confirmations, delivery status, delays, and operational exception updates.
Automated voice calls may use artificial, prerecorded, or AI-generated voice technology. If Vantage Logistics records or transcribes a call, we will provide any notice required by applicable law.
Message and call frequency varies based on the load and operational circumstances. Message and data rates or standard calling charges may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This restriction includes mobile telephone numbers, SMS and voice opt-in data, and communication consent records. We may disclose mobile information to service providers that help us deliver and support the communication program, comply with applicable law, or protect our rights and safety. Those service providers may use the information only to perform services for Vantage Logistics and not for their own marketing or promotional purposes.
Participation is optional and is not a condition of accepting or hauling a load. You may opt out of SMS and MMS messages at any time by replying STOP. Reply HELP for help. You may opt out of automated voice calls by stating that you do not wish to receive additional automated calls during a call or by contacting Vantage Logistics at 1-844-211-1470.
Opting out of automated communications does not prevent ordinary person-to-person operational communications concerning an active load.
This communications-specific provision controls if it conflicts with any other information-sharing language in this Privacy Policy. For additional program information, please review our SMS, MMS, and Automated Voice Terms and Conditions.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Links to Other Websites
The Site may contain links to other websites that are not under our control. We are not responsible for the privacy practices or content of those sites, so we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to this Policy
We reserve the right to modify this Policy at any time. If we make material changes, we will notify you by posting a notice on the Site or sending you an email. Your continued use of the Site after any such changes constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions or concerns about this Policy, please contact us at [email protected]